Skip to content
English
More support Customer portal
Raise Support Ticket
  • There are no suggestions because the search field is empty.

Digital Right to Work Check Guide

A Digital Right to Work check allows us to verify your identity remotely using secure identity verification technology. Checks Direct uses Credas, a UK Government-certified digital identity provider, to complete Digital Right to Work checks.

Digital Right to Work (RTW) Check – Applicant Guide

A Digital Right to Work check allows Checks Direct to verify your identity remotely using secure identity verification technology.

Checks Direct uses Credas, a UK Government-certified digital identity provider, to complete Digital Right to Work checks in accordance with current Home Office guidance.

Important – Eligibility Requirements

Checks Direct can only complete a Digital Right to Work check if you hold:

  • A valid, in-date UK passport

  • A valid, in-date Irish passport

If you do not hold a UK or Irish passport, a Digital Right to Work check cannot be completed.

In this situation, the organisation requesting your check will need to arrange an alternative Right to Work verification method, such as a Home Office share code check or manual document verification.

Full Step by Step guide can be found here

Why This Restriction Applies

UK Government regulations currently permit certified digital Right to Work checks to be carried out using UK and Irish passports only.

Applicants of all other nationalities must complete their Right to Work check using the Home Office online service or another approved method.

How the Digital Right to Work Process Works

Once the check has been initiated by the organisation requesting it, you will receive an email or SMS invitation containing a secure link.

You will then be required to:

  • Download the Credas mobile application

  • Enter your unique registration code

  • Confirm your personal details

  • Capture a live image of your passport

  • Complete identity verification within the app

  • Complete a live facial verification

As part of the verification process, you may be asked to scan the NFC chip within your passport using your smartphone. NFC chip scanning is the preferred verification method as it provides the highest level of assurance. However, alternative verification steps may be available if NFC is not supported on your device.

Once completed, the result is securely transmitted to Checks Direct and the organisation that requested your check.

What You Will Need

To complete a Digital Right to Work check, you will require:

  • A valid, in-date UK or Irish passport (physical document)

  • 📱 A smartphone

  • Internet access

A device with NFC capability is recommended as this allows for enhanced passport chip verification. However, if NFC is not available, the app may provide alternative verification steps.

Scanned or photocopied documents cannot be accepted. The passport must be photographed live within the app in accordance with UK Government standards.

Frequently Asked Questions

I do not have a UK or Irish passport

A Digital Right to Work check cannot be completed. Please contact the organisation that requested your check to arrange an alternative verification method.

My phone does not support NFC

NFC chip scanning is the preferred method as it provides the highest level of assurance. If your device does not support NFC, the app may guide you through alternative verification steps. If you experience difficulties, please contact the organisation that requested your check.

I do not have access to a smartphone

You may use a trusted family member or friend’s smartphone. No personal information is stored on the device. If this is not possible, please contact the organisation that requested your check.

What happens after I complete the check?

Once your check has been submitted, the organisation that requested it will review the result and contact you if any further action is required.

Support

If you are unsure whether you qualify for a Digital Right to Work check, or if you experience issues during the process, please contact the organisation that requested your check in the first instance.

Our preferred method of contact is raising a support ticket.

Raise a Support Ticket: Click Here


Alternatively, you may contact Checks Direct:

📧 Email: contact@checksdirect.co.uk
📞 Telephone: 02920 602356

When contacting support, please include your full name, the email address used for the check, and the name of the organisation requesting the verification.