---
title: Client Help | Checks Direct
description: Client Help
---

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[More support](https://www.checks-direct.co.uk/help/kb-tickets/new) [Customer portal](https://checksdirect-145175282.hs-sites-eu1.com/supportdesk)

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    - [Client Login](https://portal.checksdirect.co.uk/)
    - [Applicant Login](https://portal.checksdirect.co.uk/app-login.php)
- [Pricing](https://checksdirect.co.uk/price-options/)
- [Become a customer](https://checksdirect.co.uk/register/)

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- checks direct portal
  
  Show submenu for checks direct portal

    - [Client Login](https://portal.checksdirect.co.uk/)
    - [Applicant Login](https://portal.checksdirect.co.uk/app-login.php)
- [Pricing](https://checksdirect.co.uk/price-options/)
- [Become a customer](https://checksdirect.co.uk/register/)
- English
  
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- [More support](https://www.checks-direct.co.uk/help/kb-tickets/new)
- [Customer portal](https://checksdirect-145175282.hs-sites-eu1.com/supportdesk)
- [Raise Support Ticket](https://2eflyq.share-eu1.hsforms.com/20qtYTv2ZSiepGrjpiQwYtw)

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1. [Checks Direct](https://www.checks-direct.co.uk/help)
2. [Client Help](https://www.checks-direct.co.uk/help/client-help)

# Client Help

- [How to log in to the Client Portal](https://www.checks-direct.co.uk/help/how-to-log-in-to-the-client-portal)

## Login & Account Access

- [How to reset your password – Checks Direct Client Portal](https://www.checks-direct.co.uk/help/reset-password-client)
- [Client: Not receiving password reset email](https://www.checks-direct.co.uk/help/client-not-receiving-password-reset-email)

## ID Checks (Digital & Manual)

- [CLIENT GUIDE — DBS Identity Requirements](https://www.checks-direct.co.uk/help/client-guide-dbs-identity-requirements)

- [Applicant Help](https://www.checks-direct.co.uk/help/applicant-help#main-content)

    - [Login & Account Access](https://www.checks-direct.co.uk/help/applicant-help#login-account-access)
    - [Identity Checks & Documents](https://www.checks-direct.co.uk/help/applicant-help#identity-checks-documents)
- [Client Help](https://www.checks-direct.co.uk/help/client-help#main-content)

    - [Login & Account Access](https://www.checks-direct.co.uk/help/client-help#login-account-access)
    - [ID Checks (Digital & Manual)](https://www.checks-direct.co.uk/help/client-help#id-checks-digital-manual)
- [Products](https://www.checks-direct.co.uk/help/products#main-content)

    - [DBS Checks](https://www.checks-direct.co.uk/help/products#dbs-checks)

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